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Customer Interaction – Build A Valuable Asset with AI

Posted by By Raj March 20, 2024Posted inBlog
In the digital age, customers are more empowered than ever, seeking answers to their questions and solutions to their problems. These interactions, whether through customer support, chatbots, or online forums,…
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How does it help?

  • They cut down Operational Costs - Per year there are a reported 265 Billion Customer Requests. Businesses spent nearly $1.3 trillion to service these requests. Using Chatbots can help you save upto 30% of this.
  • Chatbots empowers your Team - Chatbots will not entirely replace humans. Rather they will become the first-level support that filters a customer request and save you time
  • They boost your Brand Outlook - The visual interaction offers a friendly experience and ensures a healthy rapport with your customer base spread across the world.
  • It’s easier than making an App - In the productivity category, chatbots outperform apps in all aspects of functionality and is more cost-effective.
  • Millennials love Chatbots - The speed of communication and ease of use has given a sweet spot for chatbots in the Millennial audience compared to legacy tools.

(Courtesy - Chatbot Blog)

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