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How does it help?

They cut down Operational Costs - Per year there are a reported 265 Billion Customer Requests. Businesses spent nearly $1.3 trillion to service these requests. Using Chatbots can help you save upto 30% of this.
Chatbots empowers your Team - Chatbots will not entirely replace humans. Rather they will become the first-level support that filters a customer request and save you time
They boost your Brand Outlook - The visual interaction offers a friendly experience and ensures a healthy rapport with your customer base spread across the world.
It’s easier than making an App - In the productivity category, chatbots outperform apps in all aspects of functionality and is more cost-effective.
Millennials love Chatbots - The speed of communication and ease of use has given a sweet spot for chatbots in the Millennial audience compared to legacy tools.

(Courtesy - Chatbot Blog)

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