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Chatbots Are Resolving more than half of customer issues – But How Deep Does It Go?

Chatbots Are Resolving more than half of customer issues – But How Deep Does It Go?

Posted by By Raj June 11, 2025Posted inBlog
In recent years, chatbots have evolved from being a simple add-on on websites to becoming one of the most preferred methods for customer interaction. What started as a novelty has…
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A Chatbot Upgrade Triggered an Extraordinary Outcome, Why it changed the Way Users Interacted Overnight?

Posted by By Raj June 6, 2025Posted inBlog
In a world where speed and convenience define customer expectations, chatbots have rapidly evolved from optional tools to essential business assets. But here’s the twist - it’s not just about…
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How does it help?

  • They cut down Operational Costs - Per year there are a reported 265 Billion Customer Requests. Businesses spent nearly $1.3 trillion to service these requests. Using Chatbots can help you save upto 30% of this.
  • Chatbots empowers your Team - Chatbots will not entirely replace humans. Rather they will become the first-level support that filters a customer request and save you time
  • They boost your Brand Outlook - The visual interaction offers a friendly experience and ensures a healthy rapport with your customer base spread across the world.
  • It’s easier than making an App - In the productivity category, chatbots outperform apps in all aspects of functionality and is more cost-effective.
  • Millennials love Chatbots - The speed of communication and ease of use has given a sweet spot for chatbots in the Millennial audience compared to legacy tools.

(Courtesy - Chatbot Blog)

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