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“AI Is Taking Over Customer Support – And Here’s Why That’s a Good Thing”

“AI Is Taking Over Customer Support – And Here’s Why That’s a Good Thing”

Posted by By Raj May 31, 2025Posted inBlog
🚀 The Chatbot Revolution: Why Smart Businesses Are Going All-In on AI Customer Support The digital world is evolving fast—and so are customer expectations. We live in an age where…
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How does it help?

  • They cut down Operational Costs - Per year there are a reported 265 Billion Customer Requests. Businesses spent nearly $1.3 trillion to service these requests. Using Chatbots can help you save upto 30% of this.
  • Chatbots empowers your Team - Chatbots will not entirely replace humans. Rather they will become the first-level support that filters a customer request and save you time
  • They boost your Brand Outlook - The visual interaction offers a friendly experience and ensures a healthy rapport with your customer base spread across the world.
  • It’s easier than making an App - In the productivity category, chatbots outperform apps in all aspects of functionality and is more cost-effective.
  • Millennials love Chatbots - The speed of communication and ease of use has given a sweet spot for chatbots in the Millennial audience compared to legacy tools.

(Courtesy - Chatbot Blog)

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