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“Chatbots in 2025: Driving Efficiency Without Losing the Human Touch”

“Chatbots in 2025: Driving Efficiency Without Losing the Human Touch”

Posted by By Anjali May 9, 2025Posted inBlog
Chatbots have quietly become one of the most impactful tools in the modern digital ecosystem. In the past year alone, more than 67% of consumers globally reported engaging with a…
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How does it help?

  • They cut down Operational Costs - Per year there are a reported 265 Billion Customer Requests. Businesses spent nearly $1.3 trillion to service these requests. Using Chatbots can help you save upto 30% of this.
  • Chatbots empowers your Team - Chatbots will not entirely replace humans. Rather they will become the first-level support that filters a customer request and save you time
  • They boost your Brand Outlook - The visual interaction offers a friendly experience and ensures a healthy rapport with your customer base spread across the world.
  • It’s easier than making an App - In the productivity category, chatbots outperform apps in all aspects of functionality and is more cost-effective.
  • Millennials love Chatbots - The speed of communication and ease of use has given a sweet spot for chatbots in the Millennial audience compared to legacy tools.

(Courtesy - Chatbot Blog)

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